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FAQ
Frequently asked questions

What size beds do you have?
Do you have air conditioning?
Do you have a washer and dryer? 
What if we have more than 6 people?
What is the parking situation?
Our friends are renting a car also so we’ll have two cars.
Can you take credit card?
What is your cancellation policy?  What if we have to cancel at the last minute?
Where is your unit located?  Which floor are you on? 
Does your unit face the ocean?
Have you improved your unit? Is your condo updated or current?
Do you have handicapped access?

Do you allow smoking?
Do you allow pets?
Our flight out of Kauai is late in the day.  Can we check out late?
Do you have internet access?
Can we use our cell phones at the condo?
Are there restaurants close by?
Are there grocery stores nearby?
Is there someplace to rent snorkeling equipment?
Is there a fax machine in the condo?
What is the best company to rent a car from?

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What size beds do you have?

The Master Bedroom has a King size, the 2nd bedroom a Queen size and the sofa pulls out to a Queen size.

Do you have air conditioning?

No, almost no one on the coast of Kauai has air conditioning.  Inland you want it but on the coast we just open the sliding doors and windows on the ocean side and the windows in the bedrooms and get a great trade wind breeze through the condo. This seems to work just great.  We also have four ceiling fans as well as two standing tower fans should you want more breeze.

Do you have a washer and dryer? 

Not in our unit but there are very nice coin operated washer and dryers on each floor.  They are very close to our unit but in a separate room so we don’t hear the noise but they are convenient to use.

What if we have more than 6 people?

We are only able to accommodate 6 people.

What is the parking situation?

We have a parking lot and each condo gets one space.  When you arrive you’ll find a parking tag in the condo which you will hang from your rear view mirror. 

Our friends are renting a car also so we’ll have two cars.

We can only provide one parking tag so your friends can try parking in the lot but they may experience problems. 

Can you take credit card?

Yes, we have a merchant account. We prefer checks but credit cards are welcome. 

What is your cancellation policy? What if we have to cancel at the last minute?

If you cancel before 60 days from your arrival date then we refund your money, including your deposit, no problem.  If you cancel within 60 days of your arrival then you forfeit your rental amount unless we can find someone else to rent it to.  If you think you might need to cancel, for example if you have an ailing relative that must be cared for, then you may consider purchasing vacation insurance which is available from many vendors on-line.

Where is your unit located?  Which floor are you on? 

Our unit number is 210.  If you look at the aerial picture of the building you see it is “L” shaped.  We’re next to the corner of the “L” and facing the ocean.  We’re on the second floor.  The second floor is great because you’re close enough to the water to see the activity, including the turtles feeding, yet you have second floor security and can leave your windows open for the breeze.

Does your unit face the ocean?

Yes, in fact, we are 30 feet from the water.  You can’t get much closer than this.  Our unit is situated so that you can sit on the couch and watch the turtles feed and the farther out, the surfers catch waves.  It is ideal!

Have you improved your unit?  Is your condo updated or current? 

Each year, we try to add something new or improve on existing to make our condo a wonderful and comfortable place for your vacation. Our last major remodel was in 2014 including the complete kitchen cabinets, counter tops, flooring and appliances as well as both bathrooms.

Do you have handicapped access?

No, we don’t. 

Do you allow smoking?

No, our unit is a non-smoking unit.  In fact, our condo building does not allow smoking on the lanais nor the hallways.

Do you allow pets?

No, we cannot allow pets.

Our flight out of Kauai is late in the day.  Can we check out late?

If there is no one arriving the next day we can allow you to check out by 6pm for an extra $125.

Do you have internet access?

Yes we have broadband with a wireless router so you can plug into the router or connect wirelessly.  There is a security code you’ll find in the condo.

Can we use our cell phones at the condo?

Most carriers do not have great coverage right on the ocean, remember we’re 30 feet from the water.  There's good reception in the hallway and we find Skype to be a great tool too.

Are there restaurants close by?

There is a great, upscale, restaurant next door, the Beach House Restaurant and we recommend you make reservations.  A short walk brings you to the shops and restaurants at Kukuiula. About 1.5 miles away are several more spots in the Poipu Shopping Village.  Four miles away in the town of Koloa are yet more places to eat.  

Are there grocery stores nearby?

There is a convenience store about ½ mile away.  Four miles, in the town of Koloa, there are two grocery stores.

Is there someplace to rent snorkeling equipment?

Yes, right next door to the Beach House there is a convenient place to rent gear very inexpensively.  We also try to stock the condo with some gear but we never know what is still in the unit and what condition it is in.  You can use our equipment but at your own risk. 

Is there a fax machine in the condo?

No, there is not. 

What is the best company to rent a car from?

We usually just use Expedia or some other reservation search site and pick the one that suits my needs for space and price the best.  You won’t need four wheel drive but you should look for a car that everyone can see out of well.  You will want a car as Kauai is an island to be explored.

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